3.3 Support tab
In the Support tab, you can access various support tools as well as manage your client info.
Support tab in cadwork start
1 :
Display of your client number and associated name. You can adjust the data via .
2 :
The contact details of the cadwork branch responsible for you.
3 :
You can use this button to call up a system report, which helps us with support, but also shows you general information about your system.
4 :
This button allows you to send an email to your cadwork office. It is pre-filled with system information, license information, etc. You just need to add your query or issue.
5 :
Opens www.cadwork.com in your default browser and is forwarded to branch specific webpage depending on your IP address location.
6 :
The traditional client's area has been discontinued with transfer to branch specific web pages. Please get in contact with your technical support if you have any queries or for cadwork branch specific services (As example, cadwork-04 clients have access to a forum via mycadwork.com).
7 :
This button starts the TeamViewer Quick Support program installed by cadwork. With this program, our support team can take control of your computer and help you directly.
8 :
If, in exceptional cases, TeamViewer does not work, you can use Microsoft Quick Assistance as a backup tool. Only use this at the request of technical support.